WHO CAN PLAY?
The Government have stated that, “Close contact activity such as visiting an entertainment centre should only be conducted within a household group/bubble or with one other household/bubble”. We are therefore limiting teams to players from a maximum of 2 households.
A member of staff will meet you outside, please do not enter the building unattended. Weather permitting, all pre-game briefings will be done outside. If the briefing needs to be done inside, our staff will remain at a minimum of 2metres away from players at all times. There are designated areas for players to stand.
Players are to arrive 5 minutes before their game – but no earlier. Our staff will be following a strict cleaning regime between bookings, an early arrival would mean they are likely to still be completing that regime and will therefore be unable to meet you.
There is a hand sanitising station immediately inside the building – customers will need to sanitise their hands before and after their game.
INSIDE THE GAMES ROOM
There is another hand sanitising station inside the room. Other than this, and the fact customers will be wearing masks, there will be no changes to the game room or how it’s played.
Our staff will be disinfecting all props, surfaces, padlocks and door handles inside the escape room between every booking. Every item in the room is wipe-able. We will also be opening all internal doors for a minimum of 45 minutes between all games to assist with ventilation.
Our cancellation policy states that bookings cannot be refunded if cancelling within 48 hours. However, if any team member is displaying any of these symptoms (https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/) prior to your visit, we would ask that you contact us to cancel your game and we will issue a full refund without hesitation.